If you can't see your billing history or active subscriptions when you log into your OnlineMedEd account, it could be due to our recent platform migration.
Here's what you need to know:
We recently upgraded our platform to provide you with a better user experience. Some users may temporarily not see their subscription details or billing history reflected in their accounts as part of this migration.
During the transition to our new platform, specific account details, including billing history and active subscriptions, might not be visible immediately. Rest assured, this is a temporary issue.
Your subscription and billing information are securely stored and are not lost. This temporary lack of visibility is a part of the migration process to ensure all data is correctly transferred and securely maintained.
We are committed to providing a seamless experience and are continually working to improve our system. Your feedback is valuable to us, and we are grateful for your understanding during this upgrade.
If you have any questions or need to modify your subscription, please do not hesitate to contact our support team. We are here to help!