Are you facing difficulties accessing your OnlineMedEd account via Safari on your iPhone or iPad? We understand the frustration this may cause, but worry not, we're here to guide you through resolving the issue.
Identifying the Problem:
The primary issue stems from Safari's handling of opening new tabs, particularly affecting iPhone users. The browser's pop-up blocker prevents the tab from opening, resulting in login obstacles.
Available Solutions:
Enabling Pop-ups on Safari:
To address this, you'll need to tweak your iPhone settings to permit pop-ups specifically for Safari.
- Here's a step-by-step guide:
- Access Settings on your iPhone.
- Scroll down and select Safari.
- Toggle off the "Block Pop-ups" option.
- Once adjusted, attempt logging into your OnlineMedEd account again. You should find seamless access to your resources.
Using an Alternative Browser:
- Alternatively, consider utilizing the Chrome browser on your iPhone. Unlike Safari, Chrome doesn't exhibit the same pop-up blocking behavior.
- Simply download Chrome from the App Store (if not already installed) and proceed with your login.
By following these steps and precautions, you can effectively manage pop-ups on your iPhone Safari browser and regain access to your OnlineMedEd account. Should you encounter further difficulties or have additional questions, please feel free to reach out to our dedicated Customer Support team. We're here to assist you!
If you continue experiencing trouble, please don't hesitate to email us at help@onlinemeded.org.